ford motor company Support Ticket - oklahoma city, Oklahoma


Created By: amb1865's Picture amb1865 Last Reply: amb1865's Picture amb1865
Priority Level: [High] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: N/A Replies: 0

I have a 2014 Ford Escape that has been at the ford house since 5/26/15, needing a new fuel pump. i was informed that it was on backorder and they were not sure when they would receive one. There is only 19,000 miles on the car and the fuel pump goes out. it is under warranty so i was given a 2012 Ford escape to drive. I am wanting to know a estimate on when i could possibly expect to get my car back. The dealership cant seem to give me one.


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