ford motor company Complaint

ford motor company Complaint

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Waiting and waiting for parts so the dealer can repair my Ford Escape - Ford Escape


I damaged the undercarriage of my 4 month old 2015 Ford Escape on a pot hole/rock. The insurance got taken care of and the dealer's service department seems helpful. BUT it has been over 3 weeks and they are still waiting on a part. Why is it so hard to get a part? Is this because all the new parts are going into new cars which they can sell while I have already gotten the car so not nearly a priority?


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