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ford motor company Reviews

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  • 2005 Ford Escape Transmission issues



    Had to have transmission replaced on my 2005 Ford Escape with 86867 miles in June of 2008. Spent $3,400 for a new transmission with a warranty of 3 years/100,000 miles. Fast forward to April 2013, mileage is now 146385, not even 60000 miles on the new transmission and now a band is broken in the transmission (either overdrive band or reverse band). Dealer will have to take apart the entire transmission and won't know if anything else was affected. Dealer estimated repair at $2100 or get another new transmission. I called Ford Customer Line and all I get is "Well, I'm... More...
    (Repair Services)
    sehansen8's Picture   sehansen8    0 Comments   Comments
  • 2012 Ford Focus HB SE



    I purchased this vehicle less than a week ago from Lannan Chevrolet and upon driving it on the highway realized that it rolled backwards on an incline and has shuttering transmission issues at low speeds. I traded in my Chevy and have missed the 72 hour return frame. Lannan Chevrolet heard my concerned and is doing nothing about them. I can guarantee I will never purchase a car from them and would like others to err on the side of caution as well. I will be trading in this car for a non Ford once I take it to the dealership to have them try to fix it, to which I have found out this issue... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    HonestTruth's Picture   HonestTruth    1 Comments   Comments
  • Ford Freestyle Transmissions



    My CFT30 transmission started to fail with the Park/Neutral whine like a throw-out bearing going bad and reverse planetary sounding like a well worn stick shift reverse gear. No local transmission shop in PA or NJ would even touch this transmission. They stated that there were no rebuilders for this transmission and they would have to get the transmission from Ford, themselves! I took it to a dealer in Flemington, NJ, even though 80 miles away because the dealer has a reputation for having the technical expertise to actually repair this transmission with a 12 mo 12k mile warranty,... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    davisrs's Picture   davisrs    0 Comments   Comments
  • 3rd transmission



    I own a 2008 Ford F150 Lariat Super crew. I bought this vehicle brand new in 2008. It now has approx. 80,000 miles on it. I also bought Ford Service contract from the dealership in which the transmission was part of the service., I service my vehicle religiously every 3000 - 5000 miles and since I have a service contract with Ford I always bring it in to the Ford dealership and make sure that the trans is always serviced. In July of 2011 I was told by the service writer that my trans needed to be replaced but since I had a service contract with them it was still covered under warranty and... More...
    (Legal Services)
    casper137's Picture   casper137    0 Comments   Comments
  • F-150 Junk



    Just wanted to let everyone know that the Ford F-150 2010 is the biggest piece of JUNK i have ever bought. The rear end has had a rumble/shake whatever you want to call it from day 1.(FYI brand new truck). Next problem seems like the fuel pump or something may be going it sputters along. Service/ Warranty with Ford it doesn't cover any of these things. So now gotta finish paying for this truck hopefully it will last until it is paid for don't see that happening. OH ya did i mention that this is my 3 Ford and last Ford yaaaaa for me. More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    SGHynes123's Picture   SGHynes123    0 Comments   Comments
  • bRAND NEW FORD TERRITORY



    My son and daughter in law just bought a brand new Ford Territory less than a month ago and the f...ing thing keeps breaking down and they have taken it back to be repaired and the f...ing thing is still breaking down. They have contacted the customer service about this and the Ford customer service said to them virtually "bad luck". W.T.F ? I new they should have bought a holden instead. They are hard workers who have taken out a loan to buy this so called magnificent car. If customer service or the Ford dealership don't do something about this immediately then they have no... More...
    (Miscellaneous)
    Brigitte12's Picture   Brigitte12    1 Comments   Comments
  • baystate ford



    When I was test driving cars 3 things I wanted cloth seat,sunroof and awd.....and of course a good trade in deal on my volkswagon bug.....so I ended up at ford bay state ford....test drove a Ford Edge 2013.... was told that if I wanted the sun roof I had to get leather seats.....so that wasn't to bad so I got my car....when I drove it off the lot didnt do a quick walk around and then when I got home my husband notice that there was a dent and also a scratch on it that some tried to cover it with a marker or flat paint...called them and they took out the dent....now I have to get that... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    donna508's Picture   donna508    0 Comments   Comments
  • Navigation very inaccurate



    I purchased a 2013 FORD FOCUS Nov 2012 and took the optional navigation system because I needed it. Since the firsr time I used the system it did not fuction properly. It is inaccurate placing the vehicle location on either a different street or driving through backyards. When the destination is right ahead at 50 yards the system tells to turn left then right at the next street to reach the destination. Needless to say that this could be dangerous as well as getting the driver lost. The vehicle has been to the dealership twice for two hours each time. The whole software was updated as well... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    barridale's Picture   barridale    1 Comments   Comments
  • commerical issue



    ONE OF YOUR RECENT COMMERICALS SAYS "TOUGH ENOUGH AND SAYS DELIVERING PIZZAS MAY BE A LESSER DIFFICULT TASK AND TO ME A PERSON WHO DELIVERS PIZZAS FOR A LIVING MAKES ME FEEL LIKE I AM A LESSER PERSON FOR NOT DRIVEN A TOUGHER BUILT FORD TRUCK. I HAVE DRIVEN MANY FORD VEHICLES AND I LIKE THERE RESULTS BUT THIS COMMENT ABOUT PIZZA DELIVERY AND ITS INSINUATION THAT THIS JOB IS LESSER THAN SOME OF YOUR CUSTOMERS USE OF TRUCK.. NEXT TIME YOU MAY NEED TO THINK ABOUT WHO YOU SINGLE OUT IN COMMERICALS AND WHO YOUR TARGET AUDIENCE IS MEANT TO BE umpire69 More...
    (Advertising)
    umpire69's Picture   umpire69    0 Comments   Comments
  • 2012 ford fiesta lemon



    bought car new long lewis ford havent had a year transmission missed up very bad metal to metal grinding sound ,stall out safety hazard could be hit in rear end jumps car in terble shape took to two dealerships in columbia reset computer twice took to long lewis ford muscle shoals ala they stated clutch going out of it and it was rubbing metal to metal said they would order part but would be two weeks before they could fix it told me just to continue driving it. yea right barley will run. poor poor excuse for car never will buy a ford again. from all the complaints i have read on... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
  • PIONEER FORD BREMEN GA



    I have decided to make it my personal mission to tell anyone and everyone that will listen about the unprofessional staff member at this Ford location. A few weeks ago I was sitting in the service department waiting room while my husband spoke with a salesman about the possibility of a new vehicle for our family. Then such awful words came from the showroom out front. Seems as though the employee at this location forgot about customers. I heard such language that not even a man would say. I wish I could call names of employees but we have not been to this location before so I knew no... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Bbb12345's Picture   Bbb12345    0 Comments   Comments
  • FIRE IN FORD FIESTA



    Sir I am having a FORD FIESTA 1.6 Duratec Zxi ABS Petrol Car which i bought on 8th Dec 2006 ...... , I likes the car so much that i bought this car which was a limited edition car from FORD.... My Car number is :- RJ 14 CD 5544... But , i was shocked when My Car got fire on 30th Oct 2012 , which i have never heard in past that any FORD car has got fire ....... After this i called Ford Jaipur , they told that no one is free in our office ... Then i insistited that my car has got fire and somehow due to help of some road-sided it has not exploded ..... Otherwise it would have taken... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    SAURABHJAIN81's Picture   SAURABHJAIN81    0 Comments   Comments
  • 2005 Ford Escape



    I am thoroughly disgusted and embittered with Ford Motor Co. I am the owner of a 2005 Ford Escape. (the LAST Ford vehicle I will EVER purchase!) My vehicle has 104,000 miles on it, and while I expect regular wear and tear on a vehicle, what has occurred has nothing to do with regular wear and tear! After researching the issue, I learned that over 400 other people have had the same problem! Seems the geniuses at Ford are unable to engineer a vehicle that is sound and SAFE!!! The coil over the plug, took out the ENTIRE computer system in my car, to the tune of $2700.!!! Seriously Ford? You... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Steinbaecherk's Picture   Steinbaecherk    0 Comments   Comments
  • For mondew



    I have a complaint from ford technical service (Alexandria, Egypt) I don't know if that the correct link to complaint or? If not please forward or reply me with the correct link I have a Ford MONDEW body number (D04073) Motor number (D04073) since 28 of July 2010 by amount of (200,000 LE) and it is one of the very expensive cars in Egypt from this category Last January the car suddenly didn't run and I send it by carrier truck to ford technical service in (Alexandria, Egypt 27 Km %u2013 Alex Cairo rod) After inspection and the totally service the Technical engineer answer me it... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    shrifhamdy's Picture   shrifhamdy    0 Comments   Comments
  • Dream becomes Nightmare



    Took my husbands 96 F150 XLT EXT Cab to World Ford in Pensacola Fl to have repainted for our 40th wedding anniversary 12/29 thought I would get a great job from them BIG Mistake!!We are an older couple was hard to see some things till we got home and really had a chance to look at truck Was so excited to get our truck repainted ended up with Painted over dirt,dents , chips, marbling in paint color,door jams a mess damaged trim put on truck other trim thrown away stripping upside down and short bed of truck misaligned did not even paint under hood to many things to list will have to have... More...
    (Repair Services)
    96F150's Picture   96F150    0 Comments   Comments
  • service issue



    Dear Sir, i am having a ford figo titanium i purchased on 28-june-2012 due to accident my car was dent and i have given my car to your service center last 5 days ago but no one officer is doing anything and service center name is (Ford service panchwati colony, talawali chanda, A B road indore) and i did not get registration card to TILL Date.that is shame full for you. please taking this case need fully. my registration no. MP09-CF 8092 car engin no. CC78838 my contact no. 9826161496,9826971959 More...
    (Legal Services)
  • Keller Brothers ford lebanon PA



    Recently, I brought my vehicle into Keller Brothers Ford in Lebanon, PA. The reason; A pulley was a little loose and clipping a hose creating a %u2018squeal%u2019. I asked if they could they please replace this hose. Simple, I thought. After two days and no phone call, I decided to see what was going on. I was informed that my vehicle was ready. The tension pulley and serpentine belt were replaced. No, those were not the services I had asked for. In fact, that exact same service had been performed no more than 3,000 miles ago. But I digress. I looked inside the engine to find that this... More...
    (Repair Services)
  • Misleading the buyer



    I went to this dealership when I was buying my 2011 F250 and salesman never called me back. I decided to give them another try when I was hunting a 2011 F150 so after 2 months of shopping it went south again. Sales Manager I'd dealt with changed the deal three times. When I told him I was tired of the numbers changing he grabbed his papers of threw a temper tantrum and left the table, I then walked out. I called the sales manager the next day as I was 4 hrs from home and decided to go thru and buy it. I called the sales manager and he told me that this probably wasn't the... More...
    (Advertising)
    andysharma's Picture   andysharma    0 Comments   Comments
  • Stewart



    The 1999 f-250 power stroke fuel consumption is horrible. Ihave installed cold air intake, 4 inch exhaust, synthetic oil, and a performance chip. 16 miles per gallon is the best i can get out of her. what burns me is a fellow told me his 1999 with 300k ran 32 miles per gallon after he set his truck the same way and piped the exhaust straight out (removed muffler) Is my poor mileage as a result of only having 119k and still having a muffler ????????. I pulled out my window stickers for my 1995 and 1996 trucks . oh well my mistake is I did not look for gallons per mile city or highway.... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Stewy's Picture   Stewy    0 Comments   Comments
  • PASSENGER SEAT GOUGED THE CENTER CONSOLE



    first off I was forced to pay for an extended warranty to get my interest lowered and save a hundred a month on my payment. well I noticed the passenger seat does not glide easily and it was putting gouges in the center console. I made an appointment to get it fixed and to replace the console. neither was done. The claim it is a characteristic of the vehicle! So I payed 30 grand for a vehicle along with a bumper to bumper warranty and they are not going to repair or replace a "manufacturer" defect! More...
    (Repair Services)
    tomm's Picture   tomm    0 Comments   Comments
  • F150 97 worst older truck I've ever owned!



    I have had my truck for 2 years and spent 7000 on it when i purchased it, I have put more than 6000 into it replacing the gas tank and straps fuel neck multiple time and all the manifolds more than twice! and still isn't fixed. All my transmission lines are completly shot and they were replaces by the dealer in 2009. The dealership won't help me and they say they charge $100 per hour but with my vehicle they told me I'll be looking at over $200 per hour. Fords are known for their rusting! But you should stand by your vehicles you produce, and i know there are things that... More...
    (Repair Services)
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