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ford motor company Reviews

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  • airbag/seat belt malfunction



    I have a 2006 grand marque.with 39,700 miles.I bought it new,only my wife drives it,still like new.march,27,2014 airbag/seat belt on drivers side malfunctioned,cost me $500.00 to get it fixed.On august,23,2014 same thing happened on passenger side,this cost me $520.00.I have been a ford customer for 58 years,have bought app.18 new fords/mercurys,in this time frame.I deal with Deacon Jones ford,in Goldsboro,NC.They are good people.I feel that due to this malfunction is no fought of my wifes,you should rebate me the $1020.00.I drive a 2012 ford escape.William Combs,400 Bayleaf... More...
    (Repair Services)
    Williamcombs's Picture   Williamcombs    0 Comments   Comments
  • Ford Escape



    I have a complaint against Ford Motor Company of Canada Ltd., but couldn't find how to submit a complaint on this site. My 2005 Ford Escape, like hundreds of others posted on the internet, has such severe rusting in the rear passanger tire well, and beginning to do likewise in the driver rear, that it is unsafe to drive, with the shock hanging by a thread. Fortunately, I pulled off the highway in time to not be seriously or fatally injured or injuring others. I have written my demand letter and will submit it tomorrow. By all accounts, including a Ford employee, Ford is aware of... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    sallyann's Picture   sallyann    1 Comments   Comments
  • Bad Deal from a car dealership



    This is in regards to Expressway Fords handling of my grandson's experience with them on May20,2014. He had put a deposit on a 2003 Lincoln at that time they put a sold sign with the salesmen name.When we went to sign papers and pick it up they had already sold it. I don't understand how they could do this. He was told by the salesman to meet at the dealership at 10:00am {we were there].At that time we were told by another person the car had been sold. Ofcourse our salesman never showed and the other didn't have the nerve to come and tell my 19 year old grandson he sold it,... More...
    (Miscellaneous)
    donna5815's Picture   donna5815    0 Comments   Comments
  • Stoltz Ford of St Mary's,Pa.



    Bought a 2012 Ford Eco Boost this last spring (love the truck) went for an oil change to my mechanic and he spotted a oil pan leak. Went to place of purchase Stoltz of Coudersport, Pa. they called Stoltz of St Mary's (main dealership) so I brought my truck out there ( an hour drive away) last Thurs. 12/12. They took it in and upon returning it to me, I was told "yes, you have a leak" I then said "what do I do" and was told "keep checking your oil" at that I got angry and said " I did not buy a new truck, to have to check the oil" I was told... More...
    (Repair Services)
  • Recall gas straps



    Received letter about recall on my 2000 ford f150 took it in last week for gas straps to get fixed , a week later after smelling gas yesterday , took it back to dealership . They told me next day (nov. 6 ,2013 ) that it needs gas tank but i have to cover fikker valve and other misc. Parts. I never had a leak ever before this work now i'm getting charge for this mishap !! Roy O'brian Ford deal. St. Clair shores , MI. Please help Clarence M. More...
    (Repair Services)
    buttah06's Picture   buttah06    0 Comments   Comments
  • warranty



    itook my 2002 ford focus to future ford of clovis ,i haved a lot of work done on my car there how my check engine light has came back on still under warranty,i took it back DIAG"D- show that it is 02 sensors the DIAG"D give them a code and that code is that o2 sensors are failing .in april future ford of clovis put in band new o2 sensors,catalytic converter.three heat shields,new bolt,nut ,screws it cost me 2300.00 dollars like i said still under warranty they said by law them could not place the o2 sensors give me a brake they did the work they fix it and this is not the first... More...
    (Repair Services)
    thomas1's Picture   thomas1    0 Comments   Comments
  • 2011 fiesta



    bought the 2011 fiesta from pegues-hurstford in longview,tx. after test driving yaris,fit, and aveo. fell in love with the fiesta and went to the bank and got the money. called the salesman to tell him I was coming in after work to buy the car. he said he would call me back when it was ready. three days later w/o a call I finally went down there with the check thinking they did't want to sell me the car for whatever reason. I was then informed the salesman quit the previous week. they said they would find me another sales man and he took the check and did the paperwork. i now had my... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
  • 2011 fiesta



    bought the 2011 fiesta from pegues-hurstford in longview,tx. after test driving yaris,fit, and aveo. fell in love with the fiesta and went to the bank and got the money. called the salesman to tell him I was coming in after work to buy the car. he said he would call me back when it was ready. three days later w/o a call I finally went down there with the check thinking they did't want to sell me the car for whatever reason. I was then informed the salesman quit the previous week. they said they would find me another sales man and he took the check and did the paperwork. i now had my... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    drosewheeler's Picture   drosewheeler    0 Comments   Comments
  • 1998 Ford windstar rearend recall



    I took my windstar in for recall. I was ask how many miles per day it was driven, I answered varies we are retired and drive it perhaps once a week to doctor or store. we were told our rearend was good and were sent home, both my son and daughter with similar vehicles had them replaced, My windstar now viberates and has cupping of the rear tires and was told by the tire company that my rearend is bad???????? these were new tires on the car and have never been rotated. I feel I am now the proud ownership of a junk vehicle More...
    (Repair Services)
    ekirch's Picture   ekirch    0 Comments   Comments
  • Control arm upper



    I purchase the extended warranty on my F-150 when I both it from my lease option, Warranty good up to 90.000 -2014 , my truck currently at 80.000 .I take my truck in for an oil change and they told me that my rt control arm was bad and need replace. The cost to me $320.00. At the time I didn't have the money so 8 month later I get it fix. So what do you know Ford call me an ask if I would like to extend my warranty so I wouldn't be out of pocket.The sale man told me of the work I had done and that again if I get the warranty I wouldn't come out of pocket. I told him they... More...
    (Repair Services)
    rodrome's Picture   rodrome    0 Comments   Comments
  • 2005 Ford Escape Transmission issues



    Had to have transmission replaced on my 2005 Ford Escape with 86867 miles in June of 2008. Spent $3,400 for a new transmission with a warranty of 3 years/100,000 miles. Fast forward to April 2013, mileage is now 146385, not even 60000 miles on the new transmission and now a band is broken in the transmission (either overdrive band or reverse band). Dealer will have to take apart the entire transmission and won't know if anything else was affected. Dealer estimated repair at $2100 or get another new transmission. I called Ford Customer Line and all I get is "Well, I'm... More...
    (Repair Services)
    sehansen8's Picture   sehansen8    1 Comments   Comments
  • 2012 Ford Focus HB SE



    I purchased this vehicle less than a week ago from Lannan Chevrolet and upon driving it on the highway realized that it rolled backwards on an incline and has shuttering transmission issues at low speeds. I traded in my Chevy and have missed the 72 hour return frame. Lannan Chevrolet heard my concerned and is doing nothing about them. I can guarantee I will never purchase a car from them and would like others to err on the side of caution as well. I will be trading in this car for a non Ford once I take it to the dealership to have them try to fix it, to which I have found out this issue... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    HonestTruth's Picture   HonestTruth    2 Comments   Comments
  • Ford Freestyle Transmissions



    My CFT30 transmission started to fail with the Park/Neutral whine like a throw-out bearing going bad and reverse planetary sounding like a well worn stick shift reverse gear. No local transmission shop in PA or NJ would even touch this transmission. They stated that there were no rebuilders for this transmission and they would have to get the transmission from Ford, themselves! I took it to a dealer in Flemington, NJ, even though 80 miles away because the dealer has a reputation for having the technical expertise to actually repair this transmission with a 12 mo 12k mile warranty,... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    davisrs's Picture   davisrs    1 Comments   Comments
  • 3rd transmission



    I own a 2008 Ford F150 Lariat Super crew. I bought this vehicle brand new in 2008. It now has approx. 80,000 miles on it. I also bought Ford Service contract from the dealership in which the transmission was part of the service., I service my vehicle religiously every 3000 - 5000 miles and since I have a service contract with Ford I always bring it in to the Ford dealership and make sure that the trans is always serviced. In July of 2011 I was told by the service writer that my trans needed to be replaced but since I had a service contract with them it was still covered under warranty and... More...
    (Legal Services)
    casper137's Picture   casper137    0 Comments   Comments
  • F-150 Junk



    Just wanted to let everyone know that the Ford F-150 2010 is the biggest piece of JUNK i have ever bought. The rear end has had a rumble/shake whatever you want to call it from day 1.(FYI brand new truck). Next problem seems like the fuel pump or something may be going it sputters along. Service/ Warranty with Ford it doesn't cover any of these things. So now gotta finish paying for this truck hopefully it will last until it is paid for don't see that happening. OH ya did i mention that this is my 3 Ford and last Ford yaaaaa for me. More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    SGHynes123's Picture   SGHynes123    0 Comments   Comments
  • bRAND NEW FORD TERRITORY



    My son and daughter in law just bought a brand new Ford Territory less than a month ago and the f...ing thing keeps breaking down and they have taken it back to be repaired and the f...ing thing is still breaking down. They have contacted the customer service about this and the Ford customer service said to them virtually "bad luck". W.T.F ? I new they should have bought a holden instead. They are hard workers who have taken out a loan to buy this so called magnificent car. If customer service or the Ford dealership don't do something about this immediately then they have no... More...
    (Miscellaneous)
    Brigitte12's Picture   Brigitte12    1 Comments   Comments
  • baystate ford



    When I was test driving cars 3 things I wanted cloth seat,sunroof and awd.....and of course a good trade in deal on my volkswagon bug.....so I ended up at ford bay state ford....test drove a Ford Edge 2013.... was told that if I wanted the sun roof I had to get leather seats.....so that wasn't to bad so I got my car....when I drove it off the lot didnt do a quick walk around and then when I got home my husband notice that there was a dent and also a scratch on it that some tried to cover it with a marker or flat paint...called them and they took out the dent....now I have to get that... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    donna508's Picture   donna508    0 Comments   Comments
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