ford motor company Reviews and Complaints

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ford motor company Reviews

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  • ford cheater



    I booked eco sport on 2nd of July 2013 but i haven't received yet . The persons who booked after me has got their car . I have proof that ford vinayak indore is selling eco sport in black. it has taken more than one year of booking and in this time gap the price of car has been increased by Rs. 60000/- Then why should i pay this increasing amount ? because this is not my fault. I booked my car by the name of "Samrata Wadhwani" model : titanium optional white booking amt. Rs. 50000/- no. Sr/0817 branch: ford vinayak autolink pvt. ltd. Indore mp INDIA. contact me on... More...
    (Miscellaneous)
    sanjay42's Picture   sanjay42    0 Comments   Comments
  • airbag/seat belt malfunction



    I have a 2006 grand marque.with 39,700 miles.I bought it new,only my wife drives it,still like new.march,27,2014 airbag/seat belt on drivers side malfunctioned,cost me $500.00 to get it fixed.On august,23,2014 same thing happened on passenger side,this cost me $520.00.I have been a ford customer for 58 years,have bought app.18 new fords/mercurys,in this time frame.I deal with Deacon Jones ford,in Goldsboro,NC.They are good people.I feel that due to this malfunction is no fought of my wifes,you should rebate me the $1020.00.I drive a 2012 ford escape.William Combs,400 Bayleaf... More...
    (Repair Services)
    Williamcombs's Picture   Williamcombs    0 Comments   Comments
  • Ford Escape



    I have a complaint against Ford Motor Company of Canada Ltd., but couldn't find how to submit a complaint on this site. My 2005 Ford Escape, like hundreds of others posted on the internet, has such severe rusting in the rear passanger tire well, and beginning to do likewise in the driver rear, that it is unsafe to drive, with the shock hanging by a thread. Fortunately, I pulled off the highway in time to not be seriously or fatally injured or injuring others. I have written my demand letter and will submit it tomorrow. By all accounts, including a Ford employee, Ford is aware of... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    sallyann's Picture   sallyann    1 Comments   Comments
  • body service Buckeye Ford London, Ohio



    I took my Ford F150 to Buckeye Ford on the advice of Grange insurance for repair of hitting a deer. After a 3 week waiting period I was informed that truck was all ready to go. After getting home found the body shop sanding dust was all over engine and the rest of the truck. Looking at the workmanship of installed parts, grill, fender, bumper, head light, and other parts was not up to Fords quality. Called manager at Buckeye Ford and have been waiting over 10 days for him to call back with what they are going to do. I am so unsatisfied with the way I have been treated, I am going to... More...
    (Repair Services)
    daviidpratt's Picture   daviidpratt    0 Comments   Comments
  • Bad Deal from a car dealership



    This is in regards to Expressway Fords handling of my grandson's experience with them on May20,2014. He had put a deposit on a 2003 Lincoln at that time they put a sold sign with the salesmen name.When we went to sign papers and pick it up they had already sold it. I don't understand how they could do this. He was told by the salesman to meet at the dealership at 10:00am {we were there].At that time we were told by another person the car had been sold. Ofcourse our salesman never showed and the other didn't have the nerve to come and tell my 19 year old grandson he sold it,... More...
    (Miscellaneous)
    donna5815's Picture   donna5815    0 Comments   Comments
  • Stoltz Ford of St Mary's,Pa.



    Bought a 2012 Ford Eco Boost this last spring (love the truck) went for an oil change to my mechanic and he spotted a oil pan leak. Went to place of purchase Stoltz of Coudersport, Pa. they called Stoltz of St Mary's (main dealership) so I brought my truck out there ( an hour drive away) last Thurs. 12/12. They took it in and upon returning it to me, I was told "yes, you have a leak" I then said "what do I do" and was told "keep checking your oil" at that I got angry and said " I did not buy a new truck, to have to check the oil" I was told... More...
    (Repair Services)
  • Recall gas straps



    Received letter about recall on my 2000 ford f150 took it in last week for gas straps to get fixed , a week later after smelling gas yesterday , took it back to dealership . They told me next day (nov. 6 ,2013 ) that it needs gas tank but i have to cover fikker valve and other misc. Parts. I never had a leak ever before this work now i'm getting charge for this mishap !! Roy O'brian Ford deal. St. Clair shores , MI. Please help Clarence M. More...
    (Repair Services)
    buttah06's Picture   buttah06    0 Comments   Comments
  • warranty



    future ford of clovis 920west shaw ave,cloivs ,ca had work done my 2002 ford focus in arpil future ford replace my cataltyic converter, o2 sensors ,bolts hexhead,nut hex,screw , but my check engine light came on took it back and the DIAG-D showed a o2 sensors failing code still under warranty . they told that by law they could not just replace the o2 sensors without doing a full DIAG-D that would cost me 300.00 dollar or more that wrong they need to stand by their product and they warranty period More...
    (Repair Services)
  • warranty



    itook my 2002 ford focus to future ford of clovis ,i haved a lot of work done on my car there how my check engine light has came back on still under warranty,i took it back DIAG"D- show that it is 02 sensors the DIAG"D give them a code and that code is that o2 sensors are failing .in april future ford of clovis put in band new o2 sensors,catalytic converter.three heat shields,new bolt,nut ,screws it cost me 2300.00 dollars like i said still under warranty they said by law them could not place the o2 sensors give me a brake they did the work they fix it and this is not the first... More...
    (Repair Services)
    thomas1's Picture   thomas1    0 Comments   Comments
  • Ford figo service



    Dear Sir, My company ( SPG Infotech ) purchased ford Figo car 19 months back in India. The VIN number of the car is MAJIXXMRJIBJ83651. We also subscribed to 'Total Maintenance plan' which covers 30K kilometer or 2015 whichever is earlier. The car has so far travelled 24K kilometer. Now the Battery of the car is not working and that has been confirmed by the workshop of Ganges ford Tiljala and though the battery is still in the Warranty period ( 24 months from date of purchase) the technician of the workshop is asking us to pay Rs4,000 otherwise they will not install a new... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
  • 2011 fiesta



    bought the 2011 fiesta from pegues-hurstford in longview,tx. after test driving yaris,fit, and aveo. fell in love with the fiesta and went to the bank and got the money. called the salesman to tell him I was coming in after work to buy the car. he said he would call me back when it was ready. three days later w/o a call I finally went down there with the check thinking they did't want to sell me the car for whatever reason. I was then informed the salesman quit the previous week. they said they would find me another sales man and he took the check and did the paperwork. i now had my... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
  • 2011 fiesta



    bought the 2011 fiesta from pegues-hurstford in longview,tx. after test driving yaris,fit, and aveo. fell in love with the fiesta and went to the bank and got the money. called the salesman to tell him I was coming in after work to buy the car. he said he would call me back when it was ready. three days later w/o a call I finally went down there with the check thinking they did't want to sell me the car for whatever reason. I was then informed the salesman quit the previous week. they said they would find me another sales man and he took the check and did the paperwork. i now had my... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    drosewheeler's Picture   drosewheeler    0 Comments   Comments
  • 1998 Ford windstar rearend recall



    I took my windstar in for recall. I was ask how many miles per day it was driven, I answered varies we are retired and drive it perhaps once a week to doctor or store. we were told our rearend was good and were sent home, both my son and daughter with similar vehicles had them replaced, My windstar now viberates and has cupping of the rear tires and was told by the tire company that my rearend is bad???????? these were new tires on the car and have never been rotated. I feel I am now the proud ownership of a junk vehicle More...
    (Repair Services)
    ekirch's Picture   ekirch    0 Comments   Comments
  • Control arm upper



    I purchase the extended warranty on my F-150 when I both it from my lease option, Warranty good up to 90.000 -2014 , my truck currently at 80.000 .I take my truck in for an oil change and they told me that my rt control arm was bad and need replace. The cost to me $320.00. At the time I didn't have the money so 8 month later I get it fix. So what do you know Ford call me an ask if I would like to extend my warranty so I wouldn't be out of pocket.The sale man told me of the work I had done and that again if I get the warranty I wouldn't come out of pocket. I told him they... More...
    (Repair Services)
    rodrome's Picture   rodrome    0 Comments   Comments
  • warrenty



    I purchased a remanufactured engine at rod baker ford the day I took it home it was smoking burning oil pushing oil thru pcv and blowing oil into intake manifold and thru throttle side returned to dealer several times not fixed engine no good fully warrentied should be replaced but now I have to wait for them to tear motor apart gonna try to findbproblem and fix dealer doesn't rebuild engines nor did I pay for rebuild this is a problem between ford and powertrain productss I paidb for factory remanufactured engine now I don't know what kinda crap I'm gettin I trusted ford... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
  • 2005 Ford Escape Transmission issues



    Had to have transmission replaced on my 2005 Ford Escape with 86867 miles in June of 2008. Spent $3,400 for a new transmission with a warranty of 3 years/100,000 miles. Fast forward to April 2013, mileage is now 146385, not even 60000 miles on the new transmission and now a band is broken in the transmission (either overdrive band or reverse band). Dealer will have to take apart the entire transmission and won't know if anything else was affected. Dealer estimated repair at $2100 or get another new transmission. I called Ford Customer Line and all I get is "Well, I'm... More...
    (Repair Services)
    sehansen8's Picture   sehansen8    1 Comments   Comments
  • 2012 Ford Focus HB SE



    I purchased this vehicle less than a week ago from Lannan Chevrolet and upon driving it on the highway realized that it rolled backwards on an incline and has shuttering transmission issues at low speeds. I traded in my Chevy and have missed the 72 hour return frame. Lannan Chevrolet heard my concerned and is doing nothing about them. I can guarantee I will never purchase a car from them and would like others to err on the side of caution as well. I will be trading in this car for a non Ford once I take it to the dealership to have them try to fix it, to which I have found out this issue... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    HonestTruth's Picture   HonestTruth    2 Comments   Comments
  • Ford Freestyle Transmissions



    My CFT30 transmission started to fail with the Park/Neutral whine like a throw-out bearing going bad and reverse planetary sounding like a well worn stick shift reverse gear. No local transmission shop in PA or NJ would even touch this transmission. They stated that there were no rebuilders for this transmission and they would have to get the transmission from Ford, themselves! I took it to a dealer in Flemington, NJ, even though 80 miles away because the dealer has a reputation for having the technical expertise to actually repair this transmission with a 12 mo 12k mile warranty,... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    davisrs's Picture   davisrs    1 Comments   Comments

ford motor company Reviews By Product

 

ford motor company Comments


Colecooper says: (2 years ago)
 0
My ex husband worked at Ford Mo Co for 30 some odd yrs he retired from Woodhavenstamping pl for awhile we both received lump sum like Christmas Bonus until last year that was very helpful at Christmas time times are hard we can't even afford gifts now . Why do the Retirees have to suffer for something that the now employees bargained away no one should be able to touch anything the retirees receive they already put in valuable time working for FORDS . It's pretty bad when grandparents can't afford to get the Grandchildren Son and Daughters gifts. Do you think the lump sum or bonus will come back.? Klcoleman916@yahoo.com Thank you I hope you are able to have a nice Christmas



bigben says: (2 years ago)
 0
I recently purchased a new high end 2013 Ford Explorer from Oxmoor Ford in Louisville, KY. On the day I purchased it, as I was taking delivery of the vehicle I found a problem with passenger side mid-row seat fold forward. The sales person saw the same issue and told me to bring the $50k Explorer back and he check it out. Went back into Oxmoor Ford and the problem seems to be a faulty release mechanism. I have now been back into the dealership twice and must return a 3rd time for an issue wrong at delivery. This time I will need to wait or leave the vehicle for who knows how long. What a screwed up mess for a brand new vehicle.



bigben says: (2 years ago)
 0
I recently purchased a new high end 2013 Ford Explorer from Oxmoor Ford in Louisville, KY. On the day I purchased it, as I was taking delivery of the vehicle I found a problem with passenger side mid-row seat fold forward. The sales person saw the same issue and told me to bring the $50k Explorer back and he check it out. Went back into Oxmoor Ford and the problem seems to be a faulty release mechanism. I have now been back into the dealership twice and must return a 3rd time for an issue wrong at delivery. This time I will need to wait or leave the vehicle for who knows how long. What a screwed up mess for a brand new vehicle.



sangijos says: (4 years ago)
 +1
I am quite upset with Ford. I recently purchased a 2006 Ford Escape about a month ago. My first Ford because I normally buy saturns. Just a day ago I notice rust with a hole eaten away under the medal on the passager rear wheel. I took it to a Ford dealership and was told the rust warranty ran out less then 2 months ago. So Im screwed by 2 months and having to pay over 10,000 for a vehicle that will so be a rusty piece of no good metal. Cant Ford make a vehicle that doesnt rust in less the 5 yrs. My saturn is 9yrs old and not a speck of rust on it. I should have bought a saturn SUV. I will never buy a ford again. Im sticking with GMC or a foreign car. (not toyota)



popie says: (4 years ago)
 0
2006+ F350-F550 International engine (aka Powerstroke diesel)

Complaint:
very poor air filter installation design, Very difficult to remove and replace air filter into cheesy plastic end cap lock tabs at bottom of housing and just as hard to get end caps to seat all the way around the filter, not to mention the whole time you are fighting with this process you have skinned up hands and the cheap metal bail clips have popped out of their plastic locating tabs and dropped down some where into no man's- land.
You may think that the air filter is in correctly because you cannot see the bottom side, but in fact it may not be seated and lo and behold it has been sucking in dirt on the clean air side and potentially dusting your multi-thousand dollar engine. (oh sorry we cannot warranty that, That's customers fault). This should be re-designed....



2011mustang says: (4 years ago)
 0
I have a 2011 mustang gt 5.0 would like to know why the rpm jumps when shifting, this automatic has no kick to it at all. I bought fords all my life and this 6 speed is the worst shiffting of all.



kx73nv34 says: (5 years ago)
 0
we bought a new 2009 ford f150 im march. we only got 14 km per 100. the engine light came on and they said for the second time that it was the censor , because the first time they made a mistke in diagnosing it.so the new sencor went on and now we only grt 10km per 1oo ltrs .and we ordered a new boxliner 2 months ago still waiting we bought 2 vehicles and dont like the service at all. we have always been ford people but i dont know anymore.not happy in durham.



doctorford says: (5 years ago)
 0
I appreciate you reading my compliant.I have been a Chrysler buyer for decades I decided to purchase a Ford vehicle for my wife.My wife is NOT happy with the vehicle I purchased for her. WE were misinformed on the vehicle the sells person at Avis Ford in Michigan sold us,we would appreciate any help you could give us.Thank you for your time.



doctorford says: (5 years ago)
 0
When we purchased the this vehicle, Escape Limited, we were told by the salesperson that we getting a different vehicle after we made several request for a certain color, options and a certain price. We were told that this model would be fully equipped with all of the options the Limited Edition without the leather seats. The vehicle was only equipped with a moon roof. I am paying for a vehicle that is not worth the amount I will be paying. I am paying more for a vehicle that is not worth the price. I also told Avis Ford that I have five children and I needed room for two car seats. We were never shown a model of the Escape, nor did we get to test drive it.



cphantom says: (6 years ago)
 0
Just bought a 2009 Ford F150, I have 350 miles on it so far. Looked under hood for first time today, all the wiring is wrapped in what looks like electrical tape and is starting to unravel in spots. Every thing is cheap looking, don't lean againest anything. Wish I picked up hood at dealers before I bought it instead of reading how great it was in these car books.



valerie says: (6 years ago)
 0
edge is a lemon-avoid at all costs
2007 edge in repair 5 times- leaky ptu unit.leaked so bad caused engine fire- 22,000 miles and after owning 6 fords it will be my last !




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